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  • Sales Order Job Costing
    Job Costing in OnSite allows a user to perform an "Order by Order" analysis to estimate single job profitability. Job Costing can (optionally) include different costs ...
  • Sales Analysis
    The Sales Analysis section of OnSite  allows the User to analyze the Sales Order figures as they get populated. From this section the User will be ...
  • Setting up an Initial Balance Product to use to transfer your AR Detail into OnSite.
    The video below describes how to  create a part to be used for transferring your customers AR opening balances.   Setup Intial Balance Product       ...
  • Shipping Products
    Shipping  Because the bulk of data entry is done elsewhere, shipping is a pretty straightforward process: 1. Research shipping details. 2. Mark orders as being shipped.   Shipping Overview & Setup     Order Entry ...
  • System Navigation and Basics
    System Basics are features and functions that are used across departments within the software. EVERY employee who uses the system should be familiar with these basics. Logging ...
  • Setting Up Your System
    Company Setup Company Setup is the area of the system where most “company-wide” settings are made.  We are going to look at some key settings in ...
  • Session 1 - Getting Started
    Getting Started       ...
  • Session 2 - Setting Up Your System
        Setting Up Your System     Note: ShopWorksHelp.com is where you can find all your training resources                          ...
  • Session 3 - Order Entry - Part 1
     Order Entry Part 1        Note: ShopWorksHelp.com is where you can find all your training resources                            ...
  • Session 4 - Order Entry - Part 2
     Order Entry Part 2     Note: ShopWorksHelp.com is where you can find all your training resources                            ...
  • Session 5 - Purchasing and Inventory
     Purchasing and Inventory       Note: ShopWorksHelp.com is where you can find all your training resources                             https://www.shopworkshelp.com/   ...
  • Session 6 - Receiving & Shipping
     Receiving & Shipping      Note: ShopWorksHelp.com is where you can find all your training resources                             https://www.shopworkshelp.com/   ...
  • Session 7 - Art & Design Management
     Art & Design Management       Note: ShopWorksHelp.com is where you can find all your training resources                            ...
  • Session 8 - Production Setup & Management
     Production Setup & Management     Note: ShopWorksHelp.com is where you can find all your training resources                            ...
  • Session 9 - Invoicing
                                    Note: ShopWorksHelp.com is where you can find all your training resources          ...
  • Session 10 - Accounting - Part 1
                                 Note: ShopWorksHelp.com is where you can find all your training resources            ...
  • Session 11 - Accounting - Part 2
                                    Note: ShopWorksHelp.com is where you can find all your training resources        ...
  • Setting up Email Options in OnSite 8.4
    There are new emailing options in OnSite 8.4. The system also has the ability to allow a user to use multiple email addresses for outbound emails.  ...
  • Shopify Integration
    In OnSite 8.4, you now have the ability to integrate with Shopify via an API.  This feature allows the OnSite system to grab online orders ...
  • ShopWorks Technical Support Team Viewer
    Our technical support team will often need access to login and view your system during support calls – of course, only when you give them permission. The links below download ...
  • ShopWorks Technical Remote Support Remote Host Utilities
                         ShopWorks Technical Remote Support Our technical support team will often need access to login and view ...
  • Shipping ODBC Integration Errors
      Shipping ODBC Connection Errors       ...
  • ShopWorks Onboarding Guide
    Onboarding is a term software companies use to mean “get new customers up and running”. This is a VERY IMPORTANT process. If your onboarding is done ...
  • Safely Restarting Filemaker Server v. 17 & 18
    If you need to restart your OnSite/FileMaker server, there are some steps that need to be completed to make sure that your files are not damaged. Steps 1. ...
  • Setting Up Cloud Users
    Please note that the following procedure is for any user that is using our cloud hosting option. If you are using your own cloud hosting ...
  • Sage API Setup
    In this Quick Hitter video, we will review the new updates to using the Sage Connect API.  You will need to have access to your ...
  • ShopWorks Pay
    In this video series,  we show you how to setup and use ShopWorks Pay.   These videos are most useful if viewed in the order below, ...
  • Shopify Sales Tax Update
    In this video we review the latest update to the Shopify Sales Tax option in OnSite 10. This new update has the option to now ...
  • ShopWorks Pay Potential Error Codes
    The  Link below will provide users with a Potential list of Error Codes related to ShopWorks Pay Transactions.  ShopWorks Pay Potential Error Codes Click on Link for Error ...
  • ShopWorks New Product Preview
    In this webinar, ShopWorks president Jay Malanga will show you what ShopWorks programmers have been working on. 1. OnSite 12 update is coming soon and we will show you what is ...
  • ShopWorks Pay Webinar
    In this webinar Jay will review Features and Benefits of ShopWorks Pay.   Features and Benefits of ShopWorks Pay         ...
  • ShipStation Integration
    In this series of videos we will review how to set up and use this ShipStation Integration. The following options will be reviewed. ShipStation sending Tracking ...
  • ShopWorks Pay Refunding a Payment
    In this video we will cover how to refund a payment processed via your ShopWorks Pay integrated Credit Card Processing. You must have Employee Access to ...