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• OnSite / Utilities / Company Setup: What are Commission Tables?
  Answer: Commission Tables are essentially a scale that can be used to determine an employee's commission based on Gross Profit of an ...
• OnSite / System Basics: Why are some forms not available to print?
  Answer: If some forms are not available to print, a filter may have been applied to the forms making them not ...
• OnSite / Designs: Where does "Date Art Done" come from?
  Answer: Date Art Done is the date when a design is marked as complete.To populate the "Date Art Done" field, click ...
• OnSite / Accounting / Accounting Transition: How to setup Sales Tax in the OnSite system
  Answer: Sales tax setup in the OnSite system is done from several areas of the system. Below are a series of ...
• OnSite / Designs: How to print the Design ID and Title on an invoice.
  Answer: There is an option of whether or not you would like the design information to print out on the customer ...
• OnSite / Sales Orders: What does the error code 301 mean?
  Answer: FileMaker only allows one user at a time to modify a record.  This could be an order, payment, quote, etc. ...
• OnSite / System Basics: How do I setup a new workstation with OnSite?
  Answer: To setup a new workstation with the OnSite system, this will require two things.  The first is the installation of ...
• OnSite / Utilities / Company Setup: How can I reconcile a payable to a PO if the difference is a cent?
  Answer: The OnSite system allows to user to determine what difference between an Payable and PO is accepable.  Typically we recommend ...
• OnSite / Invoicing: The "Bill To" address is not correct on my customer's invoice
  Answer: The billing address that is displayed on a printed invoice comes from the billing address from the customer.  If the ...
• OnSite / POS (Point Of Sale): How to setup a Point of Sale cash drawer.
  Answer: The OnSite system has the ability to utilize a cash drawer/register.  There is some setup and plug-ins that are required ...